Major universities have long had a dedicated department focusing on services for off-campus students, but that’s not true for primary and secondary schools. Until recently, only a few countries operated remote public schools—think of kids in the Australian outback. They are used to logging in without giving tech a second thought.
The pandemic has provided a rude awakening with little to no onboarding help, choppy audio and a hot mess of collaboration tools. We have come to realize that no matter what grade students are in, they need an IT architecture that supports the essential function of a school: to give kids access to their classes, materials and the support they need.
Luckily, schools can look to academia for best practices. Here are five lessons I’ve learned from working with school districts and school boards in various countries that also apply to businesses as they try to accommodate hybrid work models. Learn more now on Forbes!
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